Otter Spa Tycoon Privacy Policy

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Minyoung Kim (“the developer”) provides the mobile game “Otter Spa Tycoon” (“the game”) and cares about your privacy. This policy explains what information the game processes, why, and what rights you have.

1. Accounts and cloud save

The game has no separate sign-up and never asks for your name or phone number.

Cloud backup: so you can continue on a new device, your game progress (facilities, currencies, staff, missions, tutorial step, etc.) is backed up to Google Firebase servers. If you don’t sign in, it is backed up under a randomly created anonymous account ID.
Sign in with Google or Apple (optional): if you sign in from Settings, we receive that account’s unique ID and email address (a relay address if you use Apple’s “Hide My Email”) and link your backup to it. We never receive your password.
You can play the game without backup or sign-in.

2. Information processed automatically

Information	Purpose	Processed by
Advertising ID (IDFA / Android advertising ID), device info (model, OS version, language), IP address, ad interactions	Showing ads, measuring ad performance, preventing invalid clicks	Google AdMob
App usage (game events such as tutorial progress, building and upgrading facilities, opening branches, claiming ad rewards), app instance ID, device info	Statistics to improve and balance the game	Google Firebase Analytics
App instance ID, device info	Delivering game settings (balance multipliers, event schedules)	Google Firebase Remote Config
Crash reports (error details, device and OS info)	Fixing bugs and improving stability	Google Firebase Crashlytics
IP address (time check request)	Checking the current time on Google’s servers so idle rewards cannot be inflated by changing the device clock	Google
Purchase history (product, transaction ID)	Delivering and restoring paid items	Apple App Store, Google Play
Account ID (anonymous, Google or Apple), email address (if signed in), game progress, a random device ID	Cloud backup and loading on another device	Google Firebase (Authentication, Cloud Functions, Firestore)
Purchase verification data (product, transaction ID, purchase token)	Checking with the store that a purchase is real to prevent fraudulent delivery	Google Firebase Cloud Functions, Apple App Store, Google Play

Payment details (such as card numbers) are handled by each store; the developer never receives them.
On iOS, the game asks for App Tracking Transparency permission first and does not use the advertising ID if you decline.
In the EEA, the UK, Switzerland and similar regions, ad privacy consent is collected through Google’s consent management platform (UMP). You can change it anytime in Settings → Ad privacy settings in the game.

3. Retention

Game data on your device: deleted when you uninstall the app.
Cloud backup and account information: kept until you delete your account, then deleted immediately. Backups of anonymous accounts unused for 2 years are also deleted.
Purchase verification records (transaction IDs): kept for up to 5 years, even after account deletion, so the same purchase is never delivered twice.
Firebase Analytics data: kept for up to 14 months, then deleted.
Crashlytics data: kept for up to 90 days, then deleted.
Ad and purchase information: subject to each provider’s (Google, Apple) policies.

The developer does not sell your information. It is processed only by the service providers in section 2, for the purposes listed there. These providers may store data outside your country (for example, in the United States).

Google Privacy Policy: https://policies.google.com/privacy
How Google uses information from partner apps: https://policies.google.com/technologies/partner-sites
Apple Privacy Policy: https://www.apple.com/legal/privacy/

5. Your rights

Opt out of ad tracking: iOS Settings → Privacy & Security → Tracking; Android Settings → Privacy → Ads.
Change ad privacy consent: Settings → Ad privacy settings in the game (shown only in regions where it applies).
Delete game data: uninstalling the app deletes all game data on the device.
Delete your account and cloud backup: Settings → Cloud save → Delete account in the game deletes them right away. If you can’t use the app, see Account deletion to request it by email.
For any other access, correction, or deletion request, please contact us below.

6. Children

The game is not directed at children under 14 (or the minimum age in your country), and the developer does not knowingly collect children’s personal information.

7. Contact

Privacy officer: Minyoung Kim
Email: omeano.kim@gmail.com

8. Changes

If this policy changes, the new version will be posted on this page with its effective date.

Effective date: October 21, 2026